Common Questions

Need to transfer your license to a new DotNetNuke installation?

Follow the step-by-step instructions.

Where do I download my Module?

Download the trial of the module and then apply your license key.

I didn’t receive my License Key

(1) Check your SPAM filter. (2) Make an account and check the My Orders page.  If you are still having trouble feel free to contact us and we'll get you rolling.

How do I do .... with this module?

Check out our training section. If you have questions on how to use a module take some time to watch the videos.  Then if you still have questions try the forum.

I think you should add this feature!

Use the feature section of the Forum to post up feature ideas.  We try to keep our modules simple & easy.  However, we are always open to great ideas!

 
What are the licensing options?

Please read licensing options explained, but we generally sell three types of licenses for our modules: Single Portal, Unlimited Portals, Enterprise. 

Can I get the source code?

We do not offer the source code for many of our modules, if you don’t see the source code for sale in the Store then it is not officiall available.  If you are a US based company and don't mind shelling out some bucks and signing some paperwork then we will hear your case.  We are cautious of this because some individuals have purchased source code from other vendors and have re-packaged it to sell it as their own.  Shame on them.

Support

Support is no longer offered through DNNspot. These forums are available to view only. Please head to the appropriate CodePlex project to report new issues.

Support Forum

General Toggle Group Display
-- Forums Topics Replies Last Post
Announcements Announcements
23 0
DNNspot Rotator Version 2...
by Matt Hall
11/30/2011 11:32 AM
Pre-Sales Questions Pre-Sales Questions
42 102
RE: newtonsoftJson.DLL Co...
by Matt Hall
03/18/2013 12:55 PM
Feature Requests Feature Requests
General area for feature requests. ** For Store features please use the Store-specific forums below **
6 3
Maps Marker Listing
by Annatia Tarr
06/18/2012 10:34 PM
Modules Toggle Group Display
-- Forums Topics Replies Last Post
Become User Become User
Become User Module
6 13
RE: license key isn't wor...
by Matt Hall
12/13/2011 09:04 AM
Chat Room Chat Room
Chat Room Module
9 32
RE: Installed, but not wo...
by Matt Hall
02/22/2013 09:13 AM
Custom Login Custom Login
5 3
Redirects not working
by Jason
08/30/2012 03:25 PM
Live Support Live Support
Live Support Module
20 73
RE: License key
by Matt Hall
04/23/2013 10:50 AM
Referral Tracker Referral Tracker
Referral Tracker Module
2 2
RE: Can referral tracker ...
by Matt DNNspot
06/13/2011 11:08 AM
Rotator Rotator
Content Rotator Module
39 124
RE: Display more than one...
by Matt Hall
04/26/2013 08:53 AM
Sitemap Sitemap
Sitemap Module
5 9
RE: ip instead of domain ...
by Matt Hall
11/16/2012 10:06 AM
Store - Questions and Support Store - Questions and Support
DNNspot Store Module
303 1106
RE: DNN 7 Support
by Matt Hall
04/23/2013 10:48 AM
Store - Feature Requests Store - Feature Requests
Are we missing a feature you'd like to see in our Store module?
28 40
RE: Downloadable Products...
by Nelson Johnson
03/16/2012 09:40 AM
Tabs Tabs
Tabs Module
7 18
RE: Iframe on DNNsport Mo...
by Matt Hall
08/20/2012 08:23 AM
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Recent Forum Posts

Display more than one slide
in Rotator @ 04/25/2013 06:32 PM
user can not choose credit card type.
in Store - Questions and Support @ 04/17/2013 09:28 PM
Store Upgrade failed
in Store - Questions and Support @ 04/05/2013 10:34 PM
how to let Email work
in Store - Questions and Support @ 04/05/2013 12:29 AM
Version license
in Store - Questions and Support @ 04/04/2013 04:45 PM
order confirmation emails not working
in Store - Questions and Support @ 03/29/2013 01:09 PM
Manual Processing - Name on card missing
in Store - Questions and Support @ 03/28/2013 11:59 PM
install your module in web share hosting server
in Store - Questions and Support @ 03/28/2013 12:42 AM
Pause on hover not respected by pager
in Rotator @ 03/19/2013 12:23 PM
Border generated on thumnail
in Store - Questions and Support @ 03/18/2013 08:53 PM