Common Questions

Where do I download my Module?

Download the trial of the module and then apply your license key.

I didn’t receive my License Key

(1) Check your SPAM filter. (2) Make an account and check the My Orders page.  If you are still having trouble feel free to contact us and we'll get you rolling.

How do I do .... with this module?

Check out our training section. If you have questions on how to use a module take some time to watch the videos.  Then if you still have questions try the forum.

I think you should add this feature!

Use the feature section of the Forum to post up feature ideas.  We try to keep our modules simple & easy.  However, we are always open to great ideas!

What are the licensing options?

Please read licensing options explained, but we generally sell three types of licenses for our modules: Single Portal, Unlimited Portals, Enterprise. 

Can I get the source code?

We do not offer the source code for many of our modules, if you don’t see the source code for sale in the Store then it is not officiall available.  If you are a US based company and don't mind shelling out some bucks and signing some paperwork then we will hear your case.  We are cautious of this because some individuals have purchased source code from other vendors and have re-packaged it to sell it as their own.  Shame on them.

Support Hours

The forums are monitored Monday through Friday, 9am to 5pm EST.  You should receive a reply within 1-3 business days.


Brand new pricing and better licensing options! Read more about the changes

Support Forum

General Toggle Group Display
-- Forums Topics Replies Last Post
Announcements Announcements
23 0
DNNspot Rotator Version 2...
by Matt Hall
11/30/2011 11:32 AM
Pre-Sales Questions Pre-Sales Questions
36 92
Map Module in DNN 6
by Peter Lord
02/21/2012 11:31 AM
Feature Requests Feature Requests
General area for feature requests. ** For Store features please use the Store-specific forums below **
4 3
Item Expiry in Content Ro...
by Colby
02/21/2012 10:30 PM
Modules Toggle Group Display
-- Forums Topics Replies Last Post
Become User Become User
Become User Module
6 13
RE: license key isn't wor...
by Matt Hall
12/13/2011 09:04 AM
Chat Room Chat Room
Chat Room Module
6 20
RE: Chat won't start...st...
by Matt DNNspot
07/19/2011 04:33 PM
Custom Login Custom Login
2 3
Image URL in Custom Login
by
09/29/2011 02:13 PM
Live Support Live Support
Live Support Module
17 70
RE: DNN 6.1.1 problems
by
02/21/2012 11:36 AM
Referral Tracker Referral Tracker
Referral Tracker Module
2 2
RE: Can referral tracker ...
by Matt DNNspot
06/13/2011 11:08 AM
Rotator Rotator
Content Rotator Module
32 106
RE: Lazy Load or Similar ...
by Matt Hall
01/24/2012 02:15 PM
Sitemap Sitemap
Sitemap Module
3 6
RE: license key
by Matt DNNspot
06/15/2011 06:36 AM
Store - Questions and Support Store - Questions and Support
DNNspot Store Module
243 911
RE: Required textbox vari...
by Matt Hall
02/22/2012 04:32 PM
Store - Feature Requests Store - Feature Requests
Are we missing a feature you'd like to see in our Store module?
28 39
RE: Search for product
by Matt Hall
12/09/2011 01:27 PM
Tabs Tabs
Tabs Module
6 17
RE: content not showing u...
by Matt DNNspot
08/18/2011 05:37 PM
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Recent Forum Posts

Required textbox variant/attribute
in Store - Questions and Support @ 02/22/2012 11:13 AM
Sales Tax not Calculating
in Store - Questions and Support @ 02/16/2012 05:17 PM
nothing happens to mouse click
in Store - Questions and Support @ 02/10/2012 09:35 AM
Photo upload
in Store - Questions and Support @ 02/05/2012 12:36 PM
Store Admin page
in Store - Questions and Support @ 02/04/2012 02:06 AM
Shipping & coupons setup
in Store - Questions and Support @ 02/03/2012 10:56 PM
Store Page
in Store - Questions and Support @ 02/02/2012 01:47 AM
Site Credit Link
in Store - Questions and Support @ 01/24/2012 11:36 AM
Lazy Load or Similar approach
in Rotator @ 01/21/2012 01:38 AM
Calculate Shipping by size, not weight
in Store - Questions and Support @ 01/20/2012 12:56 PM