Common Questions

Need to transfer your license to a new DotNetNuke installation?

Follow the step-by-step instructions.

Where do I download my Module?

Download the trial of the module and then apply your license key.

I didn’t receive my License Key

(1) Check your SPAM filter. (2) Make an account and check the My Orders page.  If you are still having trouble feel free to contact us and we'll get you rolling.

How do I do .... with this module?

Check out our training section. If you have questions on how to use a module take some time to watch the videos.  Then if you still have questions try the forum.

I think you should add this feature!

Use the feature section of the Forum to post up feature ideas.  We try to keep our modules simple & easy.  However, we are always open to great ideas!

 
What are the licensing options?

Please read licensing options explained, but we generally sell three types of licenses for our modules: Single Portal, Unlimited Portals, Enterprise. 

Can I get the source code?

We do not offer the source code for many of our modules, if you don’t see the source code for sale in the Store then it is not officiall available.  If you are a US based company and don't mind shelling out some bucks and signing some paperwork then we will hear your case.  We are cautious of this because some individuals have purchased source code from other vendors and have re-packaged it to sell it as their own.  Shame on them.

Support

Support is no longer offered through DNNspot. These forums are available to view only. Please head to the appropriate CodePlex project to report new issues.

Support Forum

Additional Feature Suggestion
Last Post 08/03/2011 03:10 PM by clarkcj1. 0 Replies.
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clarkcj1User is Offline
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08/03/2011 03:10 PM
    I would really like it if I could exclude a particular role from the list of users. Excluding admins is great, but I have customers service reps that I would like to be able to become their customers, but I would prefer they could not switch to another customer service rep.
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