Common Questions

Need to transfer your license to a new DotNetNuke installation?

Follow the step-by-step instructions.

Where do I download my Module?

Download the trial of the module and then apply your license key.

I didn’t receive my License Key

(1) Check your SPAM filter. (2) Make an account and check the My Orders page.  If you are still having trouble feel free to contact us and we'll get you rolling.

How do I do .... with this module?

Check out our training section. If you have questions on how to use a module take some time to watch the videos.  Then if you still have questions try the forum.

I think you should add this feature!

Use the feature section of the Forum to post up feature ideas.  We try to keep our modules simple & easy.  However, we are always open to great ideas!

What are the licensing options?

Please read licensing options explained, but we generally sell three types of licenses for our modules: Single Portal, Unlimited Portals, Enterprise. 

Can I get the source code?

We do not offer the source code for many of our modules, if you don’t see the source code for sale in the Store then it is not officiall available.  If you are a US based company and don't mind shelling out some bucks and signing some paperwork then we will hear your case.  We are cautious of this because some individuals have purchased source code from other vendors and have re-packaged it to sell it as their own.  Shame on them.


Support is no longer offered through DNNspot. These forums are available to view only. Please head to the appropriate CodePlex project to report new issues.

Support Forum

Active Topics
Topic Replies Views Last Post

Recent Forum Posts

Display more than one slide
in Rotator @ 04/25/2013 05:32 PM
user can not choose credit card type.
in Store - Questions and Support @ 04/17/2013 08:28 PM
Store Upgrade failed
in Store - Questions and Support @ 04/05/2013 09:34 PM
how to let Email work
in Store - Questions and Support @ 04/04/2013 11:29 PM
Version license
in Store - Questions and Support @ 04/04/2013 03:45 PM
order confirmation emails not working
in Store - Questions and Support @ 03/29/2013 12:09 PM
Manual Processing - Name on card missing
in Store - Questions and Support @ 03/28/2013 10:59 PM
install your module in web share hosting server
in Store - Questions and Support @ 03/27/2013 11:42 PM
Pause on hover not respected by pager
in Rotator @ 03/19/2013 11:23 AM
Border generated on thumnail
in Store - Questions and Support @ 03/18/2013 07:53 PM